Preparation guide for families, caregivers & facility staff · Charlotte, NC

What to Have Ready Before Your Bedside Notary Visit

A few simple steps before we arrive makes everything go smoothly — for the patient, for the family, and for us. Here's exactly what to prepare so the visit goes without a hitch.

Serving hospitals, nursing homes, and assisted living facilities in Charlotte, Mint Hill, Monroe, and surrounding NC communities.

Same-day when available
We'll walk you through it
No surprises on arrival

A Little Preparation Goes a Long Way

Most bedside notarizations go smoothly and are completed in one visit. But when something isn't ready — a missing ID, an unsigned document left at home, or a patient who's had a difficult morning — the visit may need to be rescheduled. That's stressful for everyone involved, especially in a time-sensitive situation.

This page helps you avoid that. If you're unsure about anything, call us before scheduling — we're glad to talk through your situation so we can set the visit up for success.

Have a Question? Call 980-505-8050

Two Simple Steps: Before You Call & Before We Arrive

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Before You Call to Schedule

  • Know the signer's full legal name Required
    As it appears on their government-issued ID.
  • Know the facility name and location Required
    Hospital name or nursing home, floor, and room number if known.
  • Know what document needs to be signed Required
    Power of attorney, healthcare directive, will, affidavit, etc. We'll confirm the notarization type for your document.
  • Confirm the signer has valid photo ID Required
    Driver's license, state ID, or passport. If ID is not at the facility, arrange to bring it before the visit.
  • Check if witnesses are required Helpful
    Wills typically require two witnesses. Ask us when you call and we'll let you know what your document needs.
  • Note any signer considerations Helpful
    Let us know if there are memory care concerns, limited mobility, or other factors so we can prepare and set expectations.

Before We Arrive at the Facility

  • Have the completed document ready — unsigned Required
    We need to witness the actual signing. Do not have the patient sign beforehand.
  • Have the signer's photo ID physically present Required
    The ID must be current and not expired. We cannot complete the notarization without it.
  • The signer should be alert and aware Required
    Schedule the visit for a time when the patient is typically most alert. Early afternoons often work well for many patients.
  • Notify facility staff you're expecting a notary visitor Required
    This avoids delays at the front desk and ensures we can be taken directly to the patient's room.
  • Have required witnesses present and ready If applicable
    For wills and certain healthcare directives, witnesses must be physically present during the signing — not just available nearby.
  • Allow 30–60 minutes for the visit Helpful
    Most visits are shorter, but building in extra time avoids a rushed signing — especially for multi-page documents or if the patient needs extra time.

What Counts as Valid Photo ID

North Carolina notary law requires the signer to be identified before notarization. Here are the forms of ID we accept.

Accepted government-issued photo ID

  • Driver's License (current)
  • State ID Card (current)
  • US Passport
  • Military ID
  • Tribal ID Card
  • Permanent Resident Card

If the patient's ID is expired, at home, or lost — call us before scheduling. In certain situations, a credible witness who personally knows the signer may be an alternative. We'll walk you through what's possible.

A note on signer awareness

The signer must understand what they are signing and be acting of their own free will at the time of the visit. If there are concerns about cognitive capacity — due to dementia, heavy medication, or a recent medical event — please let us know before scheduling. We take this responsibility seriously, and we will not proceed if there is meaningful doubt. An elder law attorney can help families in more complex situations.

Common Questions About Preparing for a Bedside Notary Visit

What if the document isn't ready yet — can we still call?
Yes. You can call 980-505-8050 to check availability and ask questions even before the document is finalized. We'll let you know what we need so you're prepared when you're ready to schedule. For urgent situations, having the document complete before you call speeds things up considerably.
Do I need to be present at the facility during the signing?
Not necessarily — but it's helpful for someone the patient knows to be nearby, especially for seniors or patients who may be anxious. If you are arranging the visit remotely, make sure the facility staff know we're coming and have the document and ID ready at the patient's bedside. We'll introduce ourselves clearly and take good care of your loved one.
What if the patient had a procedure and is still groggy?
Reschedule the visit for a time when the patient is more alert. This isn't just about convenience — a notary is required to assess whether the signer is aware of what they are signing. If the patient cannot communicate clearly or appears heavily sedated, the notarization will need to be postponed. Calling to discuss timing before the visit can prevent a wasted trip.
Can the patient sign if they can't hold a pen?
In some cases, yes. North Carolina allows a signature mark (such as an "X") when a signer cannot physically produce a full signature, provided that the intent to sign is clear. For more significant mobility limitations, call us ahead of the visit so we can discuss what's possible and prepare accordingly.
Who can serve as a witness for a will or healthcare directive?
Witnesses must generally be adults who are not named beneficiaries of the document. Facility staff or family members who have no interest in the document are typically acceptable. The specific witness requirements depend on the document type — call us and we'll confirm what's needed for your situation.
How far in advance should I schedule the visit?
For planned visits, 24–48 hours' notice is ideal. For urgent situations — a patient about to go into surgery, or an unexpected health decline — call us immediately at 980-505-8050. We do our best to accommodate same-day requests when our schedule allows.

Request Your Bedside Notary Visit

Once you've reviewed the checklist above, use the form or call us directly. For same-day visits, calling is always the fastest path.

Request a Mobile Notary Visit

Ready to Schedule Your Bedside Notary Visit?

We'll walk you through anything you're unsure about before we arrive. Call to confirm availability or use the form above to request a visit.